Assistance and spare parts
Reliability, expertise, and continuous support. Always by your side.
Technical Assistance
The technical assistance department of AirPower Group is designed to ensure maximum customer satisfaction, anywhere in the world. Whether it is a service intervention, personalized consulting, or training for the customer’s technical team, our support is punctual and highly qualified.
Our Services
Need assistance?
customer.service@airpowergroup.com
Mobile: +39 331 43 16 920
Phone: +39 0536 80 50 42 → press 3 for technical support
Help desk
Immediate technical support, both remotely and on-site.
• Handling of technical issues.
• Remote software assistance with fast and professional interventions.
• Warranty claims management.
Organization of service operations in Italy and abroad
- Coordination of on-site operations at foreign plants
- Assignment of specialized technicians on site, according to the project scope and specific requirements
- Personalized offers tailored to your production needs, built on a dedicated site survey and dedicated technical evaluation
Worldwide On-Site Assistance
We provide expert technicians at your disposal for:
• Installation and plants start-up
• Support for production plants
• Consulting on modifications and new installations
Technical Training
We train your staff to ensure the optimal use of our technologies.
- Tailored sessions focused on individual machines
- Development of practical skills for efficient operation
Spare Parts Services
Thanks to our experience, know-how, and consolidated partnerships, we offer a spare parts service capable of meeting every specific requirement with precision.
We carry out inspections for maintenance and component verification, providing repair services and spare parts replacement when necessary.
Genuine spare parts
We use genuine spare parts to ensure reliability, efficiency and business continuity, providing our customers with a guarantee of the highest standards.
Genuine spare parts and consumables preserve the performance of your machines throughout their entire lifecycle, allowing you to fully maximize their potential.
We provide recommended spare parts lists at the time of machinery purchase to help the customer keep the machine operating at peak performance, simplify replacement operations and minimize downtime.
Efficient Logistics
To enhance warehouse management and operational logistics, we have equipped our headquarters with automated vertical storage systems, capable of rapidly and accurately controlling, coordinating and optimizing all material handling operations.
This system allows us to maintain a stock of consumable spare parts, ensuring ready availability for prompt shipment.
Request more information
Contact us for more information or to receive a quote.
Headquarters and registered office
Via G. F. Ferrari Moreni, 17 - 41049 Sassuolo (MO)
Phone
